Top Cop Inc. offers refunds under the below conditions:
Promotional Exam Courses: A full refund will be issued, upon request (email is preferred), if you have not accessed the course site at any time. If you have accessed the course site we will refund a pro-rated amount on the per diam cost of courses not attended. After Class #13 there will be no refunds issued.
Entry Exam Online Course: A full refund will be issued, upon written request (email is preferred), if you have not accessed the course site at any time. There are no refunds issued if you access the site.
Entry Exam In-Class Course: A full refund will be issued, upon request (email is preferred), if you cancel your registration later than 24 hours before your scheduled class. If you cancel within 24 hours of your scheduled class, no refund will issue. We may, depending on availability of seating, reschedule your class to a later date, however this is not guaranteed. If seating for another class is not possible, we will transfer your registration to the Online Course however refund for the difference in price between the courses will not be issued.
We, at Top Cop Inc., strive to ensure that your experience with us is phenomenal. We offer high quality instruction and materials. We are committed to each and every one of our candidates. Should you have any questions or concerns about our refund policy, please do not hesitate to call us. We do take action, both civilly and criminally, on individuals who dispute charges with their credit card company if they have already attended our course. We would rather, however, settle matters personally than resolve to using the legal system. You will find that we do work with people’s individual needs.
If you have questions or would like additional information about the refund policy, you may contact us by clicking here. If you believe your refund rights have been violated, you may file a complaint with us. There will be no retaliation against you for filing a complaint.
For More Information or to report a problem, please contact us:
Last updated February 11, 2018.